Terms & Conditions - Baby, Pregnancy & Maternity Products - Parent Packs, Australia

Terms & Conditions

The following terms and conditions govern the use of this site and the purchase of any goods from it:

Returns & Refunds
The Returns Policy forms part of the terms and conditions of this site.

Cancellations
Cancellations or changes to an order can be made any time prior to despatch.  Please note that we aim to despatch orders 24-48 hours from when the order is received. To cancel an order simply contact us - the details are listed on the Contact Us page. 

Delivery
While we will make every effort to have your goods delivered
within the estimated delivery timeframes or on your preferred date, Parent Packs does not accept responsibility for and is not liable for any delivery delays outside our control.

Parent Packs does not accept responsibility for any errors you make when entering orders, delivery instructions, card messages or other information.  If an order needs to be redelivered as a result of an incorrect address any additional delivery charge will be passed on to the customer.

Parent Packs is not liable for any loss or damage arising after delivery has taken place.  This includes loss or damage resulting from delivery to an unattended address where the recipient has granted permission to leave the goods unattended.

In the unlikely event that an individual item in a pack is unavailable we will substitute it with a similar item of equal or greater value.  If you do not want us to do this please state this in the comments section during checkout.

No deliveries are made on weekends or public holidays. Delivery timeframes are shown in business days and are intended as a guide only.

Site Content
All images and product descriptions on this site are copyrighted and may not be used without the written permission of Parent Packs.

The Parent Pack website is provided “as is”. We make no express or implied warranties or representations as to the operation of the site or the content, information or materials on the site. You expressly agree that your usage of the site is at your sole risk.

Limitation of Liability
Any liability of PomPom Pty Ltd (commonly referred to as Parent Packs) in connection with the products supplied to you, subject to any non-excludable conditions or warranties implied by legislation, is limited to the amount you paid for the products supplied.

Placing an order with Parent Pack constitutes an offer to enter an agreement to purchase goods.  This offer is only accepted by Parent Packs when the goods are despatched.

Parent Packs reserves the right to terminate accounts, edit or cancel orders (or part thereof), or not to provide goods at our sole discretion at any time.  Apart from refunding your payment for any unfulfilled orders, Parent Packs will not be liable for any loss or damage arising from exercising these rights. 

It is your responsibility to inform Parent Packs immediately if an order has not arrived. We will then endeavour to track that order with our couriers and have it delivered as soon as possible.

The products included in our packs are based on our own recommendations, experience and market research. Our suggestions do not replace the advice of your health care professional, so please contact them if you have any concerns about your pregnancy or your child.

Pricing
All prices are listed in Australian Dollars. Parent Packs reserves the right to change prices without notice.

 

Thanks for your fantastic Hospital Pack. Chloe came 5 weeks early and I was so unprepared. All I had time for was to grab my Parent Pack as I was being rushed to hospital!
Bree (Mum to Chloe)
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